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Our Terms, Your Rights, and How We Operate

ct998 operates under a clear set of legal terms that govern your account, your data, and how we handle both. Availability depends on local law and is open to accounts in eligible regions where local law permits.

Account Terms ApplyData Handled ResponsiblyPakistan-Eligible RegionsJazzCash & Easypaisa CoveredContact Us Anytime
ct998 Our Terms, Your Rights, and How We Operate
LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

Live Chat Support Open the chat widget from any page in your account. Our team handles legal queries, account disputes, and policy clarifications through the same channel as general support.
Email Support Send a detailed message to our support address for formal requests — data access, account closure, or written confirmation of policy decisions on your account.
Account Help Centre Your account settings include a help section covering common legal questions: data requests, terms updates, and how to flag a concern about your account activity.
DATA AND ACCOUNT SECURITY

How We Protect Your Data and Account

Data Handling

Personal data you provide at registration — name, contact details, payment method — is stored securely and used only for account operation, payment processing via JazzCash, Easypaisa, or Raast, and support.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password and OTP verification on login and withdrawal requests. If you notice unauthorised access, contact support immediately to freeze account activity.

Data Requests and Retention

You can request a copy of your account data or ask for account closure by contacting support via email. We retain transaction records for a period required by our operational and legal obligations.

Common Questions About Our Terms and Policies

Here are the questions we hear most from accounts in Pakistan about how our legal terms work in practice.

Access depends on local law and is available in eligible regions where local law permits. You are responsible for confirming that online gaming is lawful in your area before opening an account.

Send a request to our support email from the address linked to your account. We process data access requests and respond through the same channel, usually within a few business days.

When you deposit via JazzCash, Easypaisa, or Raast, we log the transaction amount, method, and timestamp against your account wallet. This data is used for account reconciliation and support queries.

Contact support via email or live chat to request account closure. We confirm the closure, process any remaining wallet balance, and retain transaction records for our standard operational period.

We notify active accounts when a material change to our terms takes effect. Continuing to use your account after that notice is considered acceptance of the updated terms.

Start with our live chat or support email — most disputes are resolved at that stage. If a resolution is not reached, an escalation path is available; our team will explain the next step.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.